privacy and confidentiality policy

Privacy Policy

At Chandigarh Physiotherapy Center (CPC), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us through our website, https://cpcindia.life , and any related services.

Information We Collect

When you visit our website or use our services, we may collect the following types of information:

1. **Personal Information:** This may include your name, email address, phone number, postal address, date of birth, medical history, and other demographic information that you voluntarily provide to us.

2. **Payment Information:** If you make payments for our services through our website, we may collect your credit card details or other payment information. However, we do not store this information on our servers; it is securely processed by our payment gateway provider.

3. **Usage Information:** We may collect information about your interactions with our website, such as your IP address, browser type, device information, pages visited, and the duration of your visit. This information helps us analyze trends, improve our website’s functionality, and customize your user experience.

How We Use Your Information

We may use the information we collect from you for the following purposes:

1. **Providing Services:** To deliver the services you request, such as scheduling appointments, processing payments, and communicating with you about your treatment.

2. **Improving Our Services:** To analyze user behavior and preferences, assess the effectiveness of our marketing efforts, and enhance the quality of our services.

3. **Communications:** To send you relevant updates, newsletters, promotional offers, and other communications related to our services. You can opt out of receiving these communications at any time by following the unsubscribe instructions provided in the emails.

4. **Legal Compliance:** To comply with applicable laws, regulations, legal processes, and government requests, as well as to protect our rights, property, and safety, and that of our users and the public.

Data Security

We take reasonable measures to protect the security of your personal information and prevent unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy or as required by law. We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you, as long as they agree to keep this information confidential.

Your Choices

You have the right to access, correct, or delete your personal information at any time. You may also choose to restrict the collection or use of your information by contacting us directly. However, please note that certain services may be unavailable if you choose not to provide certain information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for any updates. Your continued use of our website or services after any changes indicate your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or feedback about this Privacy Policy or our data practices, please contact us at:

Chandigarh Physiotherapy Center  

SCO-47 , Near LIC Phase-2 

[Mohali, Punjab, 160055]  

Email:chandigarhphysiotherapycenter@gmail.com

contact@cpcindia.life  

Phone: +919530914011